We at Combat Solutions (referred to as “we”, “our”, or “us”) value your privacy and are committed to protecting any information we collect from or about you when you use our services, website, and applications (collectively, “Services”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data.
This Privacy Policy is aligned with Indian data protection laws, including the Information Technology Act, 2000, and the rules laid down under it. We also strive to follow international privacy standards where applicable, such as the General Data Protection Regulation (GDPR) for our customers in the European Economic Area, United Kingdom, and Switzerland.
1. Personal Data We Collect
We collect personal data that relates to you (“Personal Data”) in the following ways:
a) Personal Data You Provide
When you create an account, communicate with us, or use our Services, we collect the following:
- Account Information: Your name, contact details, date of birth, payment information, and account credentials.
- User Content: Data that you provide through our Services, such as text, files, images, and other content you submit.
- Communication Information: When you interact with us through email, phone, or social media, we collect your contact information and the contents of your communications.
- Other Information: Details you provide through participation in surveys, events, or when verifying your identity.
b) Personal Data We Collect Automatically
When you use our Services, we automatically collect the following information:
- Log Data: This includes your IP address, browser type, interaction timestamps, and device data.
- Usage Data: Information about how you interact with our Services, including the content viewed, features used, and actions taken.
- Device Information: Data regarding the device you use to access our Services, including device name, operating system, and browser version.
- Location Information: We collect general location data, such as your IP address, to enhance security and improve user experience.
c) Personal Data from Third Parties
We may collect data from trusted third-party partners to protect against fraud, improve security, and offer better services. These partners include security vendors and marketing platforms.
2. How We Use Personal Data
We use your Personal Data for the following purposes:
- Service Delivery: To provide, manage, and improve our Services, including responding to your requests and offering technical support.
- Product Development: To improve existing features and develop new services based on user feedback and usage patterns.
- Communication: To send you updates about our Services, promotions, and changes to our policies.
- Fraud Prevention and Security: To detect and prevent unauthorized access, fraud, and other illegal activities.
- Legal Compliance: To comply with applicable laws, protect our rights, and safeguard the security of our users.
We may aggregate or anonymize personal data for research and analytics purposes. Aggregated data will not identify you and may be used for business purposes such as improving our services.
3. Sharing and Disclosure of Personal Data
We do not sell your personal information to third parties. However, we may disclose your Personal Data under the following circumstances:
- Service Providers and Vendors: We share information with vendors who perform services on our behalf, such as hosting, payment processing, customer support, and security monitoring.
- Business Transfers: If our company is involved in mergers, acquisitions, or asset sales, your Personal Data may be transferred to the relevant parties.
- Legal and Regulatory Obligations: We may disclose information to government authorities or third parties when required by law, to protect the rights and property of our company, or to prevent fraud or illegal activity.
- Affiliates: We may share your data with our affiliates, who are bound by similar privacy practices.
4. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy. The duration of retention may depend on:
- The purpose of data processing (e.g., providing Services or complying with legal requirements).
- The nature and sensitivity of the data.
- Potential risks from unauthorized disclosure.
Certain data, such as temporary usage logs, may be retained for safety and security purposes, typically not exceeding 30 days.
5. Your Rights
As an individual, you may have the following rights in relation to your Personal Data:
- Access: Request details of the Personal Data we hold about you.
- Correction: Correct inaccurate or outdated Personal Data.
- Deletion: Request the deletion of your Personal Data in certain circumstances.
- Objection: Object to the processing of your Personal Data where applicable.
- Data Portability: Request the transfer of your Personal Data to another service provider.
- Withdraw Consent: If we process your Personal Data based on consent, you may withdraw it at any time.
You may exercise these rights through your account settings or by contacting us directly at [Insert Contact Information].
6. Data Security
We implement security measures to safeguard your Personal Data from unauthorized access, disclosure, or misuse. However, no online service can guarantee complete security, so we encourage you to take appropriate measures to protect your own data.
7. Children’s Privacy
Our Services are not intended for use by individuals under the age of 13. If we become aware of any Personal Data collected from children without parental consent, we will take steps to delete such information. Users under 18 years of age must have parental consent to use our Services.
8. Cross-Border Data Transfers
If you are accessing our Services from outside India, please note that your data may be transferred to, stored, and processed in India. By using our Services, you consent to the transfer of your data to India.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your Personal Data, please contact us